There is something broken in my house, how can I report this?
You can always submit your request for repair via our website.
- a malfunction in my central heating unit
- no warm water
- a malfunction in my gas heater
- a suspicion that there might be a gas leak in my house
For all these malfunctions you can contact the “Gasline” 050 53 477 88 (24 hour service)
I lost my key(s) / I want to order an extra key.
When you need to request a certified key it needs to be ordered. This could take several weeks.
The costs for a certificated key are € 25,-
When you have an non-certified key we can make a new one for you. The costs for a non-certified key are € 5,-
Request a new key here.